Customer Service Representative

Position: Customer Service Representative

Company: C&S Waste Solutions of California
Location: Ukiah, CA

Status: Full-time, weekdays
Type: Non-exempt

Position Summary:

Under general supervision, performs varied and increasingly responsible clerical work, which may include billing, accounts receivable, typing and/or keyboarding, and related duties as required.


  • Provides day-to-day support with customer service.
  • Compile reporting as requested.
  • Communicate accurate information and education regarding company services, charges, billing and contracts.
  • Establish new customer accounts while documenting service type, pricing, and billing schedule.
  • Possess understanding of customer needs, issues, and requests while working to resolve escalated customer inquiries.
  • Adhere to service and operational standards established including quality, productivity, safety and timeliness goals.

Job duties are not limited to the duties listed above

Knowledge, Skills and Abilities:

  • Ability to take on new tasks while assisting Office Manager.
  • High School Diploma or GED.
  • 3 years of relevant work experience.
  • Above average understanding of the Microsoft Office Suite programs.
  • Call center or customer service experience and supervisory/management skills required.
  • Bilingual a plus.


Compensation is based on experience.

This position is full time five days per week and includes vacation/sick time, 401k plan, Health, Dental, and Vision plans. C&S Waste Solutions is an Equal Opportunity Employer.